Professional in a navy blazer working on a laptop in an open-plan corporate office
Managed Training Services

Managed TrainingServices

Edstellar runs the operational side of corporate training for you: training administration, instructor-led delivery, vendor management, learner support and sustainment. Hand over one workstream or all of them, and let your L&D team focus on the programs that move the business.

Managed training & outsourcingOnsite / virtual / hybrid20+ industries100+ locations
5,000+
Trainers
100+
Countries
Fortune 500
Clients served
ISO 9001 & 27001
Certified
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Your training operations, run by Edstellar to agreed service levels.

Managed Training Services

Trusted across industries and regions

Financial servicesTechnologyHealthcareManufacturingRetail & consumerEnergy
20+ in all
Delivered acrossAPACMiddle EastEuropeNorth AmericaIndia

Fortune 500 clients served worldwide

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How it works

Edstellar runs your training operations, you keep the direction.

Managed training services take the operational load of training off your team. Edstellar runs the day-to-day work to agreed service levels, while your L&D leaders keep every strategic decision.

ActivityEdstellarYour team
Learning priorities and budgetConsultedOwns
Program choices and approvalsConsultedOwns
Scheduling, logistics and enrollmentOwnsInformed
Trainer sourcing and instructor-led deliveryOwnsApproves
Training vendor sourcing and managementOwnsApproves
Learner and trainer helpdeskOwnsInformed
Completion, certification and compliance recordsOwnsInformed
Reinforcement and sustainmentOwnsConsulted
Platforms, data and content ownershipConsultedOwns
Owns
Accountable, does the work
Approves
Signs off before it happens
Consulted
Input before decisions
Informed
Sees it in reporting

The split in one line

Edstellar owns 6 operational activities. You own every strategic one.

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Services

Managed training services, in five workstreams.

Take one workstream or all five. Each runs to its own service levels and reports into one delivery desk.

01Training administration & operationsScheduling to certificates
02Training delivery & instructor-led trainingILT, VILT and blended
03Training vendor sourcing & managementMany suppliers, one partner
04Learner & trainer supportHelpdesk for every session
05Learning engagement & sustainmentMake every program stick
01

Training administration & operations

Edstellar takes over the day-to-day work behind every program, from booking the session to closing the record, so your L&D team stops running logistics.

Session scheduling & logisticsCalendars across time zones, venues, equipment, virtual rooms, materials and travel, coordinated for every modality.
Enrollment & learner lifecycleRegistrations, approvals, prerequisites, waitlists, transfers, reminders and joining details, handled end to end.
Completion tracking & certificationAttendance reconciled, completions recorded, certificates issued and renewals flagged before they lapse.
Post-session administrationEvaluations sent, records closed, trainer and venue invoices reconciled, and compliance records kept audit-ready.
YOU GETOperations playbook & SOPsCompliance recordsOperations dashboard
02

Training delivery & instructor-led training

Trainers sourced, briefed and quality-checked, so every session runs to one standard across regions and languages.

Trainer sourcing & matchingTrainers screened for domain depth, language and delivery experience, then matched to your audience and context.
Instructor-led delivery in every modalityClassroom, virtual instructor-led and blended sessions, run to one standard across regions and languages.
Briefing & calibrationEvery trainer works from a standard brief and a calibration call, so the same session runs the same way everywhere.
Quality assurance & backup coverEach cohort is tracked on a simple scorecard, with backup trainers on hand so dates hold if plans change.
YOU GETDelivery standardsCohort scorecardsTrainer bench
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Services · continued

Suppliers, support and sustainment.

03

Training vendor sourcing & management

A patchwork of training suppliers consolidated and held to clear service levels, with spend tracked in one place.

Vendor portfolio rationalizationOverlapping suppliers and duplicate programs identified, consolidated and replaced with a clear preferred list.
RFPs & contract managementRequirements defined, proposals assessed objectively, and contracts set with clear service levels.
Performance benchmarkingEach supplier reviewed on delivery quality, learner feedback and reliability, every quarter.
Spend governanceTraining spend tracked in one place, with one contract, one invoice and one point of contact.
YOU GETPreferred supplier listVendor scorecardsConsolidated invoicing
04

Learner & trainer support

A helpdesk for every session, so access issues are solved before they cost a seat.

Multi-channel helpdeskSupport by email, chat, phone and ticketing, with response times set by priority in your SLA.
Multilingual supportHelp in the languages your people work in, scaled to your regional footprint.
Access & joining issuesLogin, enrollment and virtual classroom issues resolved quickly, before sessions start.
Root-cause improvementEvery request is logged and reviewed, so recurring issues are fixed for good.
YOU GETSupport SLAsMonthly service report
05

Learning engagement & sustainment

Reinforcement that keeps new skills in use long after the session ends.

Spaced reinforcementShort retrieval questions and scenarios timed after each program to keep key knowledge fresh.
Microlearning & nudgesBite-sized reminders and job aids delivered in the flow of work, including through Teams and email.
Manager-led sustainmentConversation guides and observation checklists that help managers coach new skills on the job.
Peer cohorts & communitiesLearning partners and communities of practice that keep people practicing together.
YOU GETReinforcement planManager toolkitRetention checks
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Is it time?

Signs your training is ready for managed services.

If two or more sound familiar, a managed training service will usually free your team and steady your delivery.

  • 01Your L&D team spends more time on logistics than on programs.
  • 02Training runs through several suppliers with different standards.
  • 03Programs are growing across regions, languages or shifts.
  • 04A launch or compliance deadline needs more delivery capacity.
  • 05Completion and certification records take effort to keep current.
Readiness checklist

Managed service readiness.

The five things to have in place before handing over your training operations. We work through each one with you on the first scoping call.

Book a scoping call to map which workstreams to hand over first
  • ✓Training volumes mapped
  • ✓Suppliers listed
  • ✓Priority workstreams chosen
  • ✓Service levels agreed
  • ✓Transition plan signed off
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Outsourcing models

Training outsourcing at the scope you choose.

Start with one program and grow to the whole organization. The delivery standard, SLAs and reporting stay the same at every scope.

Coverage · 1 of 24 teams

Program-based training outsourcing

One program family, run end to end.

  • Milestone-aligned schedule
  • Role-matched trainers and modules
  • Delivery SLAs and recap reports
E.G.One certification program for EMEA tech teams
BEST FORA launch, rollout or certification push
Coverage · 4 of 24 teams

Business-unit training outsourcing

Training for one function or business unit.

  • Function-based training plan
  • Dedicated trainer pool
  • Shift-aware scheduling
E.G.Every Operations program, in every region
BEST FORA function with steady, recurring demand
Coverage · 6 of 24 teams

Regional training outsourcing

Every program in a country or region.

  • In-country trainers
  • Local-language delivery
  • Time-zone scheduling and local compliance
E.G.Every function across APAC, in local languages
BEST FORExpanding into, or standardizing, a region
Coverage · 24 of 24 teams

Organization-wide training outsourcing

All training operations, under one contract.

  • Vendor consolidation
  • One delivery standard everywhere
  • Enterprise reporting and one invoice
E.G.Every function in every region, one contract
BEST FOROne partner for the whole training operation

Want strategy, content or technology run too? See Edstellar Managed Learning Services.

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Method

The Edstellar 5A method for managed training.

The same five-step method behind every Edstellar engagement, applied to moving your training operations across without disrupting programs already running.

1

Assess

1–3 WEEKS

Map your current training operations, volumes, suppliers, systems and service gaps.

YOU GETOperations baseline
2

Analyze

3–5 WEEKS

Agree what moves across, the service levels, the reporting and the operating model.

YOU GETSLA framework
3

Architect

6–10 WEEKS

Write the SOPs, line up trainers and suppliers, and move workstreams across in phases.

YOU GETOperations playbook
4

Activate

10–14 WEEKS

Go live and stabilize, with parallel running until every workstream meets its SLA.

YOU GETLive managed service
5

Advance

ONGOING

Review service, cost and quality every quarter, and keep improving the operation.

YOU GETQuarterly service review
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Why Edstellar

Why outsource your training to Edstellar.

The rare partner that can run your training operations end to end, not just supply trainers.

One partner, the whole operation

Most providers cover one slice. Edstellar runs administration, delivery, vendors, support and sustainment under a single managed contract.

Admin→Delivery→Sustain
One contract, the whole operation
The differenceMost firms cover one piece. We run the whole operation.

Runs on the Capability Intelligence Platform

Keeps your capability picture live, so the service targets the skills that matter and proves its impact.

Capability signal● Live
Coverage
Capability
Impact
The differenceYour capability picture stays live, not frozen in a slide.

Outcomes tied to the business

Every managed engagement runs to agreed SLAs and outcome metrics, so the service is accountable to business results, not activity.

↑ Business impact over the engagement
The differenceMeasured in business results, not sessions delivered.

Global delivery, wherever your people are

Training delivered onsite, virtual or hybrid across 100+ countries and 20+ industries, so a global rollout stays consistent.

AmericasEMEAAPACMENAIndia
Onsite · virtual · hybrid
The differenceDelivered where your people are, not just at HQ.

A proven method, not improvisation

Every engagement runs the same Edstellar 5A method, so the service is systematic and repeatable rather than reinvented each time.

AAAAA
Assess · Analyze · Architect · Activate · Advance
The differenceA repeatable system, not a bespoke experiment each time.

From one program to the whole organization

Start with one program, a business unit or a region, then extend to organization-wide training outsourcing as the partnership grows.

ProgramBusiness unitRegionalOrg-wide
Start focused, scale up
The differenceOutsource as much or as little as you choose.
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Capability consulting

Capability consulting beyond L&D.

Building capability rarely stops at L&D. When the need starts with diagnosis or runs deeper than skills, these related Edstellar services carry it.

Learning & Development

  • Training Needs Analysis
  • Learning Strategy and Design
  • Learning Content & Development
  • Learning Technology Consulting

Coaching

  • Executive Coaching
  • Leadership Coaching
  • First Time Manager Coaching
  • Career and Transition Coaching
  • Performance Coaching
  • Team Coaching

Managed Learning Services

  • Managed Training Services

Academies

  • AI Academy
  • Leadership Academy

Corporate Training

  • Instructor-led Corporate Training
  • 2000+ Course Catalog (75 domains)
  • Vendor & Certification Training
  • Industry Training Programs
  • Enterprise, Mid-market & SMB Training

Organization Development Consulting

  • Change Management Consulting
  • Culture Transformation Consulting
  • DEI Consulting
  • Employee Engagement Consulting
  • Leadership Effectiveness Consulting
  • Organization Design Consulting
  • Performance Management Consulting
  • Strategic Workforce Planning Consulting
  • Succession Planning Consulting

Talent Assessment Services

  • Culture Assessment
  • Assessment & Development Centers
  • Behavioral Assessment
  • Cognitive Ability Assessment
  • Skill Gap Competency Assessment
  • Psychometric Assessment
  • Emotional Intelligence Assessment
  • Employee Engagement Survey
  • 360-Degree Feedback
  • Team Effectiveness Assessment
  • English Proficiency Assessment
  • Leadership Assessment
  • Pre-Employment Assessment

Edstellar Platforms and Tools

  • Capability Intelligence Platform
  • TNA/TNI Engine - Skill Gap Analysis Tool
  • Zenith - Leadership Assessment Tool
  • Orbit - 360 Feedback Tool
  • Polaris - Team Effectiveness and Transformation Tool
  • Meridian - Virtual Coaching Tool
  • Competency Mapping Tool
  • Spectra LMS - Learning Management Platform
  • Trainer Market Place Platform
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Clientele

Companies that are harnessing the power of Instructor-led training with Edstellar

Microsoft
Amazon
Intel
Adobe
MediaTek
Tata Chemicals Ltd
Johnson & Johnson
Godrej
NRSC (National Remote Sensing Centre)
Sportskeeda
Total
VISA
ABB
Emerson
Aditya Birla Group
Autodesk
Cummins Inc
Kellogg's
NIIT
TVS Electronics
UWorld
UBER
Coromandel
Invensis
Khazana Jewellery
Devon
Spartan
Currax Pharmaceuticals LLC
ShanMukha
Devstringx
Excitel
Auro
IndustryARC
MOTORQ
Littelfuse
Taylor & Francis
Sandvik
Boston Consulting Group
Mio Amore
Thryve
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FAQ

Managed training services FAQs.

What are managed training services?

Edstellar runs the operational side of corporate training for you, to agreed service levels: training administration, instructor-led delivery, vendor management, learner and trainer support, and engagement and sustainment.

How are managed training services different from managed learning services?

Managed training services sit inside Edstellar managed learning services. Managed training runs your training operations; managed learning services can also run strategy, content, technology, analytics and L&D staff.

Can we outsource only part of our training?

Yes. Take one workstream or all five, and choose a scope: one program, one business unit, one region or the whole organization. The delivery standard, SLAs and reporting stay the same at every scope.

Do we keep control of our training strategy?

Yes. Your team owns learning priorities and budget, program choices and approvals, and your platforms, data and content. Edstellar owns the operational activities and is consulted on the strategic ones.

How long does the transition take?

Following the 5A method, the operations baseline and SLA framework take roughly 4 to 8 weeks, the phased move 6 to 10 weeks, and go-live 10 to 14 weeks, with parallel running until every workstream meets its SLA.

Can we keep our preferred trainers and suppliers?

Trainer and vendor sourcing stays subject to your approval. As part of vendor rationalization, suppliers are reviewed on quality, learner feedback and reliability, and the ones that perform are kept on a clear preferred list.

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Hand your training operations to a teamthat runs them every day.

Request a proposal and we will scope the workstreams, the outsourcing model and the SLAs around your training calendar.

Your training, expertly run

Phone Contact
USUSA: +1 682 297 4830
GBUK: +44 151 453 4009
INIndia: +91 636 483 3830
ISO 9001:2015 CertifiedISO 27001:2022 Certified
Email Contact
contact@edstellar.com